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Ripples Plan Renewals

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Introducing our Flexible Plan Renewals!
Choose our Advanced Design Plan for thousands of designs and our Support Plan for dedicated support

$120.00

Fill in your Ripple Maker’s serial number

Get the Most Out of Your Ripple Maker
with Our Design Plan

Get the Most Out of Your
Ripple Maker with Our Design Plan

Advanced Design Plan

$360/ year per Ripple maker

Unlimited Designs

Unlimited access to 1000's of custom made, royalty free designs

Customizable WebApp with your branding including your personal frames or Ripples frames (for selfies & text)

Private QR code- full personalization for seamless customer experience

No Plan

no additional cost

Upload up to 100 designs

Access to 20 pre-selected royalty free designs at a time, updated monthly

Ripples branded WebApp & Frames, basic personalization (for selfies & text)

Public QR code with Ripples' branding showing all enabled shops nearby

Frequently Asked Questions

Our design library offers a diverse collection of royalty free beautiful designs to suit any occasion.
Whether you're looking for classic greetings, themed categories (like animals or sports), seasonal designs (like Christmas or Valentine's Day), trending styles, or popular choices, we've got you covered. You can also search by location to find designs that resonate with your local audience.

The Advanced Design Plan includes an easy-to-use builder to create your own personalized customer-facing branded WebApp, including a private QR code for immediate customer engagement. This gives you complete control over the look and feel of your experience.

With unlimited cloud space, you can store as many designs as you need, without worrying about running out of storage or the need to delete designs due to space limitations.

The hardware warranty covers advanced machine replacement, including shipping costs.
Customers receive their first year of warranty and support for free.
If your Ripple Maker malfunctions during the warranty period, we will provide an advanced machine replacement at no additional cost, including shipping.

Discover What’s Included
in Our Support Plans

Discover What’s Included
in Our Support Plans

Advanced 24/7 Support and Warranty Plan

$250/ year per Ripple maker

Support via Phone, Text, WhatsApp, Live Chat & Email

Guaranteed response time Up to 30 minutes

Hardware Warranty included with advanced machine replacement

Repair Shipment covered by Ripples

Suitable for customers who require continuous operation

Advanced 24/7 Support Only Plan

$120/ year per Ripple maker

Support via Phone, Text, WhatsApp, Live Chat & Email

Guaranteed response time Up to 30 minutes

Hardware Warranty Not included. Repair cost $600

Repair Shipment covered by Customer

Suitable for customers who require continuous operation

No Plan

no additional cost

Limited Support via Email only

Guaranteed response time within 24 hours

Hardware Warranty Not included. Repair cost $600

Repair Shipment covered by Customer

Suitable for handling non urgent issues

Frequently Asked Questions

Our design library offers a diverse collection of royalty free beautiful designs to suit any occasion.
Whether you're looking for classic greetings, themed categories (like animals or sports), seasonal designs (like Christmas or Valentine's Day), trending styles, or popular choices, we've got you covered. You can also search by location to find designs that resonate with your local audience.

With unlimited cloud space, you can store as many designs as you need, without worrying about running out of storage or the need to delete designs due to space limitations.

The hardware warranty covers advanced machine replacement, including shipping costs.
Customers receive their first year of warranty and support for free.
If your Ripple Maker malfunctions during the warranty period, we will provide an advanced machine replacement at no additional cost, including shipping.

FAQ

Our Advanced Design Plan allows you to fully utilize all the features of your Ripple Maker, including access to exclusive content designs, the Ripples design library, the Ripples WebApp tool and more. It ensures you get the most out of your machine.

*First year includes warranty and 24/7 support coverage for the Ripple Maker

Our design library offers a diverse collection of royalty free beautiful designs to suit any occasion.
Whether you’re looking for classic greetings, themed categories (like animals or sports),
seasonal designs (like Christmas or Valentine’s Day), trending styles, or popular choices, we’ve got you covered. You can also search by location to find designs that resonate with your local audience

Yes. The Ripple Maker includes Warranty for the 1st year. If your Ripple Maker breaks and we are unable to help you fix it via remote customer support, we will ask you to send your unit to us for replacement or repair. In the meantime, we will ship you a new or refurbished unit. The warranty is subject to Terms and Conditions and may be voided for failing to meet basic maintenance requirements or if machine repair has been performed by a third party.

The Advanced 24/7 Support & Warranty Plan includes premium support and a comprehensive hardware warranty. The Advanced 24/7 Support Only Plan provides premium support but does not include hardware warranty coverage.

The hardware warranty covers advanced machine replacement, including shipping costs.
This ensures that your Ripple Maker is always up and running in case of any hardware issues.

If you choose the No Plan option, you will receive limited support via email only, with a response time of up to 24 hours. You will also not be eligible for hardware warranty coverage.

Yes, you can still order pods and use the Ripple Maker in a limited way. You’ll lose access to these great features:
* Full access to Ripples’ extensive library of premium designs
* Unlimited Ripples Cloud space for your designs
* Customizable WebApp to enhance brand integration
* Private QR code for a seamless customer experience with your brand
* Create your personal Frames or choose from Ripples Frames (For Selfie & Text)

In the first year of owning your machine, you will receive 24/7 support for free, including full hardware warranty coverage. Starting from the second year, we recommend adding the Support Plan to continue receiving comprehensive support.

If you choose not to purchase the Support Plan, you will receive limited support via email only, with a response time of up to 24 hours. Additionally, you will no longer be eligible for hardware warranty coverage.

Yes, even if your warranty has expired, you can still add the Warranty and Support Plan. However, you will need to go through a short process with our support team before the plan becomes active. This ensures your machine is eligible for coverage going forward.

If your Ripple Maker malfunctions during the warranty period, we will provide advanced machine replacement, including shipping costs.

No, the warranty is included as part of our Advanced 24/7 Support & Warranty Plan. You can't purchase the warranty separately.

Advanced Support Plans offer round-the-clock support via phone, email, live chat, text messages, and WhatsApp. You can expect a guaranteed response time of 30 minutes or less.
Additionally, our customer support team is proficient in assisting users in various languages (English, German, French, Japanese) ensuring a smooth experience for all our customers.